Your New Company
A leading brand in the supply and maintenance of construction machinery across the UK
 
Purpose of the Role:
The main purpose of this role is to respond to Customer Sales enquiries and orders efficiently to ensure we meet the customer demand and expectation. This is a customer facing role which requires you to build strong Customer relationships within the Sales department.
  
Company Benefits

• Sickness scheme
• Pension scheme
• Life assurance policy
• Private medial health
• Private medical treatment scheme/ Occupational health
• Manufacturer History Museum and Machine Production Line  tour including VIP luncheon
• Employee discounts on company merchandise
• Child care voucher scheme
• O2 Employee Benefits
• Company uniform (full uniform for Parts and Service customer facing personnel, part uniform Administration personnel)
• Manufacturer Online Training programmes for all roles c/w career paths for progression  
• Additional Training programmes for employee career advancement
• Free Staff Parking
• Canteen Facilities
• Holidays 22 per annum + B/Holidays +1 additional days holiday for every completed 5 years service.

Duties:

• Answer all in-coming sales admin and reception overflow calls with confidence in yourself, in your colleagues and in your Company and take ownership of those calls
• To produce machinery invoices on ADP computer system and submit Finance company and/or Customer
• To produce hire and/or miscellaneous invoices on the ADP computer system and submit to the Customer
• For updating the ADP computer system with machinery serial and engine information
• For updating the Manufacturer JDS computer system with machinery location information and release of machinery information.
•  Retrieve customer orders via the Sales team and/or e-mail, print and save to company shared computer drive
• Order new machines and/or machine specification change as applicable
• Monitoring machine online status via the Dealer Order Status software
• Create Job Cards
• Allocation of registration numbers to vehicles if required, ARFL & manual system, Also check AFRL, ADP & Spreadsheet, Declarations before Registration.
• Update Salesforce computer system with machine order information, Demo’s Leads, Pending Orders etc.
• To order equipment/supplies from outside suppliers and confirm Serial Numbers on Attachment register
• Book delivery of machine with transport suppliers
• Complete despatch/delivery documentation, print and e-mail as required
• Complete and log CPA forms as required
• Record machine transport movement/s in diary system
• Provide depot/s with the necessary sales machine despatch documentation prior to machine collection/s
• Prepare F91/Lola + COC sales documentation for all new machines being despatched
• Record new machine despatches onto Excel spreadsheet, scan, save and post
• Scanning of monthly machines files
• Assist Sales Admin Manager and Team on a daily basis as required and during holiday periods
• Complete Premier Cover Installation form and apply for Premier Cover as required
• All other duties as required to fulfil the role and/or meet the business needs

Essential:

• Proven record of working within a customer sales environment
• Honest, reliable, trustworthy, good time keeper.
• Ability to work on own initiative.
• Ability to communicate efficiently at all levels – verbally, in print and on the telephone
• Be detail oriented
• Be able to Multitask and handle several Customer demands at any given time
• Be able to manage time and projects effectively
• Be motivated and focused
• Be professional, cheerful, co-operative and flexible at all times.
• Have knowledge and experience in using Microsoft Office Software, ADP Computer System
• Have efficient networking skills

ADR Specialists Ltd are an equal opportunity employer and operate as an Employment Business and Recruitment Agency.